Further information
To discuss how mediation can benefit your organisation; please email or phone - details on the Contact Us page.
Conflict at work can stem from a simple disagreement between people - it can easily spiral out of control and quickly start to impact on the whole team. If it is ignored, conflict can escalate or spread to affect others. Conflict can get in the way of work and make your business less productive.
Mediation
Dealing with conflict at an early stage will save time, money, and resources. Prompt action will help prevent increases in stress levels; and can stop the situation developing into a full-blown dispute.
The role of the mediator is to help people reach a solution to their problem and to arrive at an outcome that they are happy to accept, which will help to improve their future working relationship.
Our 4-step mediation process
1. Identify the need for mediation and seek agreement from the people involved to take part in the process.
2. Individual meetings with each person to help them explore the situation from their own perspective.
3. Joint meeting with both people ro help them explore the situation and agree a way forwards.
4. Follow up meetings to review and monitor progress.
Mediation and conflict management
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